Shift #27
FRIDAY, MARCH 12 – 26th and South Van Ness to 22nd and Tennessee -- $7:15
IF WE GET ANOTHER THREE INCHES OF RAIN THIS WINTER San Francisco will have had its first “normal” rains in four years (average rainfall is around 23 inches). It’s been drumming down steadily all morning, and the young man and woman who have called for my cab are waiting under the eaves of their apartment building deep in the Mission District.
“Citywide is so great,” the woman tells me. (Citywide Dispatch has ten smaller cab companies under its umbrella, including Green Cab.) “We used to always call (one of San Francisco’s bigger cab companies), but our favorite driver there quit and came to Citywide, so now we call you guys. A lot of times (that bigger cab company) says they’ll be there in ten minutes, but then they never come. You guys always come right away.”
Me: “I think we’re the best kept secret in the cab industry.” [Citywide doesn't get as much business as the larger comanies do, but my fear is that if Citywide ever advertised (it doesn’t) we would be flooded with calls -- (415) 920-0700 -- and would wind up giving the same lousy service as most of the other companies. But as it is, the people who know about us are pretty darned happy.]
The man: “Even though it’s raining, I don’t think we were waiting even four minutes.”
The woman: “It makes so much difference having a live dispatcher instead of a computer. And your dispatchers aren’t rude!”
I’m already leaning free ride, but then we get talking about the place where they have both been working for about a year now -- the Imaginary Foundation. “It’s a tee-shirt company,” the woman says, “but it’s really much more than that. The founder is a ‘genius’ and an incredible artist. Sometimes I have to look at his designs for about six months before I see everything that’s going on in them.” (From the company website: “The Imaginary Foundation is a think tank from Switzerland that does experimental research on new ways of thinking and the power of the imagination… The small clandestine team is headed up by the mysterious ‘Director,’ a 70-something über-intellectual whose father founded the Dadaist movement. Avoiding direct publicity, the team has sought clothing as an unlikely vehicle for bringing their ideas beyond the academic realm and into popular culture.”)
We get absorbed in our discussion and at ride’s end the man gives me two five-dollar bills, and it’s only as I watch my two fares disappear into their building that I remember free ride. Well, too late now...
The street where I’ve dropped them dead-ends into an industrial park, so I do a U-turn, and as I’m again passing by their building, I see my two passengers re-emerge through the front door, stop, and huddle together against the wind to light cigarettes. I think of pulling over and explaining to them about my free ride, but might that not confuse them, might that not just be embarrassing all the way around? So I just pass right on by.
But sitting at the stop sign at the next corner, I hear Body squawking: Who says?
I do another U-turn, stop, give a beckoning wave. The woman -- she’s the closer of the two -- walks over to my passenger window; the man stays back, out of the rain. “Every day I give away one free ride,” I tell her, “and I’d like yours to be my free ride today. Can you please give these back to your friend?” I hold out the two five-dollar bills. She takes them. “That’s cool,” she says.
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Showing posts with label Citywide Dispatch. Show all posts
Showing posts with label Citywide Dispatch. Show all posts
Monday, March 1, 2010
Monday, February 1, 2010
Betty Bethards
Shift #22
WEDNESDAY, FEBRUARY 24 -- Gough/MacAllister to Greenwich/Sansome -- $9.85
THE DISPATCH SYSTEM I USE has many regular callers, including a young woman who rides from Hayes Valley over to Levi Plaza early each weekday morning. I’ve never had her in my cab before, but just a few minutes before six o’clock on this still-black winter morning, I’m two blocks from her address when today’s dispatcher, Tom, puts out her call…
As we climb the Franklin Street hill, pass the Unitarian Church, and head on toward the Broadway tunnel and Levi Plaza, she tells me that she grew up in Boston and has been working in software in San Francisco for seven years now. Whenever I hear the words “seven years” pop out of someone’s mouth -- especially out of the the mouth of someone in their mid-20s, as I estimate this woman to be -- a certain memory invariably pops into my mind.
“May I tell a story?” I ask.
“Sure.”
“Back in the early 1980s, a woman named Betty Bethards -- she had a reputation as a ‘psychic’ -- used to speak to crowds of people at the Unitarian Church right back there... My ex-wife used to go to see her, and took me along a couple of times. The evenings were a lot of fun, and I found Betty Bethards really interesting -- a few things of the things she said have stuck with me ever since. One of them was that life happens in seven-year cycles. There is actually some scientific basis for that idea. I’ve had molecular biologists in my cab tell me that the lifespan of most of the cells in our bodies is seven years. Certain cells last much longer -- some of our brain cells, for instance, stay with us our entire lives. But most of our cells, ninety-some percent of them, last just seven years and are then replaced by younger cells with seven-year life spans of their own. So…life happens in seven-year cycles -- I’m okay with that concept. But Betty Bethards added a…a twist.”
My fare: “Okay…”
Me: “Betty Bethards said that we individuals are not actually responsible for the first four seven-year cycles of our lives. What’s happening in those first four cycles is that we’re working off karma from our past lives, or perhaps we’re working off our parents’ karma and their expectations for us, or perhaps we’re working off society’s karma and expectations for us. But, according to Betty Bethards, after our first four cycles we are responsible. After our first four cycles, everything’s different. Everything counts. We’re…responsible.”
My fare: “So it’s when you turn twenty-eight?”
“That’s right. That’s what Betty Bethards said, anyway. I was thirty-three when I heard her say that, and I had to laugh at myself because it made me remember something that happened shortly after my twenty-eighth birthday. I was in a bar in Southern California and I met a woman -- a stranger, I never saw her again -- and she asked me if I was married. I just snorted -- ‘Hah! ME!’ -- it just didn’t seem possible. Not me. I just wasn’t the marrying type. And then, just a few months later… Surprise! -- I was married.”
She: “That’s really funny. I’m twenty-eight right now, and I just recently moved into my own studio. In the last seven years I’ve had sixteen roommates. But now, for the first time in my life, I’m living alone. And it’s really different. I love it, but it’s just so completely different! Now it’s just me. I’m finally...actually...physically...on my own. I’m twenty-eight! And I finally have my own place.”
Me: “I have run that Betty Bethards story past hundreds of people now, and I would say ninety-to-ninety-five percent of them look back at that time in their lives, right around twenty-eight, twenty-nine, and say there was in fact some notable shift that took place.”
She: “I was just recently talking to my mom, and she pointed out that when she was exactly my age, she was having a baby -- me. We had to laugh about that. I’m finally getting my own studio -- she was having a baby!”
At the end of this free ride, my fare tells me, “Mister, you have made my day.”
Me: “And you have made mine...”
It’s 6:11 a.m., still a black, mid-winter morning outside. I’ve got nine-plus hours of my shift still stretching out in front of me, plus a first cup of coffee waiting for me somewhere out there, too.
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WEDNESDAY, FEBRUARY 24 -- Gough/MacAllister to Greenwich/Sansome -- $9.85
THE DISPATCH SYSTEM I USE has many regular callers, including a young woman who rides from Hayes Valley over to Levi Plaza early each weekday morning. I’ve never had her in my cab before, but just a few minutes before six o’clock on this still-black winter morning, I’m two blocks from her address when today’s dispatcher, Tom, puts out her call…
As we climb the Franklin Street hill, pass the Unitarian Church, and head on toward the Broadway tunnel and Levi Plaza, she tells me that she grew up in Boston and has been working in software in San Francisco for seven years now. Whenever I hear the words “seven years” pop out of someone’s mouth -- especially out of the the mouth of someone in their mid-20s, as I estimate this woman to be -- a certain memory invariably pops into my mind.
“May I tell a story?” I ask.
“Sure.”
“Back in the early 1980s, a woman named Betty Bethards -- she had a reputation as a ‘psychic’ -- used to speak to crowds of people at the Unitarian Church right back there... My ex-wife used to go to see her, and took me along a couple of times. The evenings were a lot of fun, and I found Betty Bethards really interesting -- a few things of the things she said have stuck with me ever since. One of them was that life happens in seven-year cycles. There is actually some scientific basis for that idea. I’ve had molecular biologists in my cab tell me that the lifespan of most of the cells in our bodies is seven years. Certain cells last much longer -- some of our brain cells, for instance, stay with us our entire lives. But most of our cells, ninety-some percent of them, last just seven years and are then replaced by younger cells with seven-year life spans of their own. So…life happens in seven-year cycles -- I’m okay with that concept. But Betty Bethards added a…a twist.”
My fare: “Okay…”
Me: “Betty Bethards said that we individuals are not actually responsible for the first four seven-year cycles of our lives. What’s happening in those first four cycles is that we’re working off karma from our past lives, or perhaps we’re working off our parents’ karma and their expectations for us, or perhaps we’re working off society’s karma and expectations for us. But, according to Betty Bethards, after our first four cycles we are responsible. After our first four cycles, everything’s different. Everything counts. We’re…responsible.”
My fare: “So it’s when you turn twenty-eight?”
“That’s right. That’s what Betty Bethards said, anyway. I was thirty-three when I heard her say that, and I had to laugh at myself because it made me remember something that happened shortly after my twenty-eighth birthday. I was in a bar in Southern California and I met a woman -- a stranger, I never saw her again -- and she asked me if I was married. I just snorted -- ‘Hah! ME!’ -- it just didn’t seem possible. Not me. I just wasn’t the marrying type. And then, just a few months later… Surprise! -- I was married.”
She: “That’s really funny. I’m twenty-eight right now, and I just recently moved into my own studio. In the last seven years I’ve had sixteen roommates. But now, for the first time in my life, I’m living alone. And it’s really different. I love it, but it’s just so completely different! Now it’s just me. I’m finally...actually...physically...on my own. I’m twenty-eight! And I finally have my own place.”
Me: “I have run that Betty Bethards story past hundreds of people now, and I would say ninety-to-ninety-five percent of them look back at that time in their lives, right around twenty-eight, twenty-nine, and say there was in fact some notable shift that took place.”
She: “I was just recently talking to my mom, and she pointed out that when she was exactly my age, she was having a baby -- me. We had to laugh about that. I’m finally getting my own studio -- she was having a baby!”
At the end of this free ride, my fare tells me, “Mister, you have made my day.”
Me: “And you have made mine...”
It’s 6:11 a.m., still a black, mid-winter morning outside. I’ve got nine-plus hours of my shift still stretching out in front of me, plus a first cup of coffee waiting for me somewhere out there, too.
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